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Have you travelled on the M5 and received a Toll Notice letter, have an E-way account and wish to pay by credit card?
Then fax your violation letter complete with relevant details to: 02 9825 2382.
All enquiries regarding Statutory Declarations must be directed to the Toll Compliance
Department at the address on the letter. Unfortunately the staff at Interlink Roads are
unable to assist with Statutory Declarations.
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If you don't pay the toll, either electronically or with cash,
as you pass through the toll plaza an image of your licence plate
will be recorded.
NB: if you have an E-way® tag it will give a single clear beep when
it functions. Any other, or no sound is a sign the tag has not paid
a toll.
For more on E-way® tag function,
click here.
Act and Save - Report a Failure to Pay the Toll
If you have travelled on the M5 and you are an existing E-way account holder or have
an account with an alternate tag provider (e.g. RTA, Roam etc) please
click here.
If you have received a toll violation letter for travel on the M4,
click here
for more information.
If you have travelled on the ED (Eastern Distributor) and wish to report a violation please
click here.
If you don't have an electronic tag account please click here |
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In such situations you can report a missed toll by calling 1300
658 652 (Monday to Friday), after the event. We understand that
first time motorway users can find themselves in the wrong lane and therefore
miss payment. If this happens to you, contact
us and make arrangements to pay the toll and administration fee. If
you fail to notify us, or if you continue to use the motorway without
paying, you will receive a letter asking that you pay the toll plus
a $10.00 administration fee for each occasion.
This will also happen if you are a customer who fails to mount
their tag correctly, or if you do not keep your account in credit.
| Don't
ignore these letters. If you do, you will receive an infringement
from the NSW Infringement Processing Bureau. The fine
is currently $150.00 for each offence. |
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Help us help you. If you are a cash payer – KEEP LEFT at
the toll plaza. If you have an E-way® account, make sure you mount
your tag correctly, always ensure your account is in credit; notify
us of change of card or new expiry date and contact us if you
don't hear a single long beep. You can check your account balance any
time by calling 1300 555 833 (Monday to Friday).
If you do not have
an E-way® tag:
Post
a cheque or money order for toll plus $10.00 administration charge for
each trip with a description of your vehicle, licence plate number,
date and time to: |
| Toll |
Car |
Truck |
| ED |
$5.00 |
$9.50 |
| M5 |
$3.80 |
$8.20 |
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Eastern Distributor (ED)
(Please call 1300 555 833 Monday to Friday for assistance)
(8:00am - 5:00pm) - Tag Exchange Only
43 Bourke Street
Woolloomooloo
P O Box 556,
Kings Cross, NSW, 1340.
Ph: 02 8356 2200
Please make cheques and money orders payable to Airport Motorway Ltd.
Interlink Roads (M5)
PO Box 700,
Moorebank, NSW, 1875.
Please make cheques and money orders payable to Interlink Roads
Pty Ltd.
| If
you take no action, or do not send ALL
the required information, an infringement notice and fine
of $150.00 will be issued. Pay now and
save additional costs and stress. |
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