Two way street
E-way® is all about making it easier, cheaper and more efficient
for you to get where you want to go.
To that end, if you have any questions, would like to share an opinion
or want to deal with an account matter, please feel free to contact
us via any of the means below.
Customer Service Call Centre:
PHONE: 1300 555 833
(Mon-Fri 8:00am to 7:00pm AEST; Sat 9:00am to 1:00pm AEST)
General Account and Customer Enquiries:
PHONE: 1300 555 833
(Mon-Fri 8:00am to 7:00pm AEST; Sat 9:00am to 1:00pm AEST)
Postal Address: E-way, Private Bag 78, Moorebank NSW 1875
FAX: 02 9731 0488
EMAIL:
Postpay Account Enquiries:
PHONE: 1300 555 833
(Mon-Fri 8:00am to 7:00pm AEST; Sat 9:00am to 1:00pm AEST)
FAX: 02 9731 0488
EMAIL:
Cashback Enquiries:
Note that Cashback is administered by the NSW Government and E-way cannot provide any information as to the status of your Cashback claims. Please contact Cashback if you have any questions regarding your claim.
PHONE: 1300 133 310
WEB:
M4/M5 Cashback Scheme
E-way On-line Technical Support Helpdesk:
Before contacting us about E-way On-line, please see if your enquiry is answered in our
Frequently Asked Questions.
PHONE: 1300 555 833
(Mon-Fri 8:00am to 7:00pm AEST; Sat 9:00am to 1:00pm AEST)
EMAIL:
Note that only correspondence directly related to the use of E-way On-line should be sent to this e-mail address: any enquiries regarding your account, violations, tags, brackets, statements, etc should be sent to info@eway.net.au.