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  Account Structures
  Charges
 

E-way® advantage
Click for more on main
E-way® routes

Click here for M5 Motorway

Click here for M4 Motorway

Click here for Eastern Distributor
 
Downloadable forms

E-way® application
- Apply On-Line (Car/Truck)
- Download Form (Car/Truck)
- Download Form (Motorcycle)

If you need to:

Order an additional tag
or additional bracket
- Change payment details
- Change your account details

RTA Cashback
- Cashback Information

E-way® Prepaid Toll Account

Terms & Conditions


 
 
Charges

Effective 1 November 2007

Tag Deposit
$40 incl GST per tag (includes 1 bracket)
Please note, to be eligible to have your tag deposit refunded, tags must be returned in unmarked and working order.

Extra Bracket Charge
There is no charge for extra E-way® brackets. If you require an extra bracket please call in at any one of the following locations:
  • E-way® Tag Service Centre (Unit 5, 66 Heathcote Road, Moorebank)
  • M5 Motorway (Administration building - Westbound)
  • M4 Motorway (Customer Service Office- 148 Adderley St Auburn)
  • Eastern Distributor (1st Floor Reception, 43 Bourke St, Woolloomooloo)
Extra brackets can also be ordered on line. Click here to log in for E-way® On-line. Alternatively, call our friendly Customer Service Call Centre staff on 1300 555 833.

Please note, a $2.00 fee will be charged to cover postage and handling.

Statement Charge
Electronic Statements are issued free. To be eligible, you must register your existing account or apply for a Toll Account with E-way® On-line.
Click here to register or apply for a Toll Account.

Paper statements are issued quarterly or monthly with a charge of $2.20 per statement.

Statement Reprints
You can reprint your statements for free If you have registered or applied for a Toll Account with E-way® On-line. Click here to log in.

$8.00 incl GST, per statement period

Inactive Toll Account Charge
If your account is marked inactive under Clause 7 of the Terms & Conditions, an inactive toll account charge of $6.00 incl GST per quarter will apply..

To avoid the Inactive Toll Account Charge, E-way® customers only have to use their tag once every three months.

Direct Debit Dishonour Charge
Cheque/Savings accounts only
$8.10 incl GST, per dishonour

American Express Surcharge
A surcharge of 1.2% of transaction value

Special Direct Debit
You can change your direct debit amount or top up your Toll Account online at E-way® On-line at no charge. Click here to log in.

If you telephone our Customer Service Call Centre requesting a top up or special payment to your Toll Account a $5 charge will apply. If you increase your automatic direct debit amount at the same time, the charge will be reduced to $2.00.

Motorcycle Armband or Magnetic Pouch
Motorcycle pouches are owned outright and E-way customers can purchase them for $15 each (incl GST)

   
 

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E-way® and E-way ® chevron device registered trademarks in the name of Interlink Roads Pty Ltd