No Beep?

If you don't hear a beep of any kind when you drive through the toll plaza, then there's either something wrong with your tag or how it's mounted. You need to do something immediately if you wish to avoid extra costs and hassles.

To make sure you've mounted the tag correctly, please click here.

Or to get your tag and mounting checked over by a professional, come in to one of our offices (See address and map details below):

The alternative is to post the E-way® tag back to Interlink Roads Pty Ltd at the postal adddress below and a replacement will be forwarded out upon receipt of the E-way® tag.

Post:
E-way®
Private Bag 78
Moorebank, NSW 1875


Tag Service Centre
Tag Exchange Only - No Account Queries
(Please call 1300 555 833 Monday to Friday for assistance)
(Mon to Fri 8:00am to 5:00pm, Sat 9:00am to 1:00pm)
Tag Check & Exchange
Unit 5, 66-68 Heathcote Road
Moorebank NSW 2170
Ph: 1300 555 833 (Monday to Friday)



M5 Motorway Main Toll Plaza
Tag Exchange Only - No Account Queries
(Please call 1300 555 833 for assistance Monday to Friday 8:00am to 6:00pm)
(9.00am – 5:00pm Monday to Friday only) – Tag Check & Exchange
Hammondville – Westbound (Office only not tollbooth)
Ph: 02 9825 1000

State Wide Road (M4 Motorway)
Tag Exchange Only - No Account Queries
(Please call 1300 555 833 Monday to Friday for assistance)
(8:30am – 5:00pm Monday to Friday only) – Tag Exchange Only
148 Adderley Street
Auburn NSW2144
Ph: 02 9647 0200




Eastern Distributor
Tag Exchange Only - No Account Queries
(Please call 1300 555 833 Monday to Friday for assistance)
(8:00am – 5:00pm Monday to Friday only) – Tag Exchange Only
43 Bourke Street
Woolloomooloo
Ph: 02 8356 2200

For more information, please contact our customer service centre