Melbourne Toll Road CityLink working to resolve incorrect interstate toll charges (Tuesday 7 February 2012)

Melbourne toll road CityLink is working to resolve an issue that has resulted in incorrect toll charges being billed against some New South Wales number plates.

The incorrect charges relate to licence plate numbers that exist in both New South Wales and Victoria.

CityLink has found some instances where the automated tolling system has charged the New South Wales vehicle instead of the Victorian one.

CityLink has implemented a manual review process to reverse all incorrect charges, so any E-way customer who may have been affected will have those incorrect charges reversed.

Please call on 1300 555 855 OR e-mail us should you have any questions regarding this issue.