Melbourne toll road CityLink is working to resolve an issue that has resulted in incorrect toll charges being billed against some New South Wales number plates.

The incorrect charges relate to licence plate numbers that exist in both New South Wales and Victoria.

CityLink has found some instances where the automated tolling system has charged the New South Wales vehicle instead of the Victorian one.

CityLink has implemented a manual review process to reverse all incorrect charges, so any E-way customer who may have been affected will have those incorrect charges reversed.

Please call on 1300 555 833 OR e-mail us should you have any questions regarding this issue.

Cashback Information update: Remember claims for Cashback for eligible trips on Sydney's M5 Motorway must be completed and returned to the RTA within 12 months.

New tag product improves safety for motorcyclists

The all new E-way® Toll Rider is the first product that allows your E-way tag to be mounted directly onto your motorcycle. This allows motorcycle riders to use E-lanes with:

• Confidence
• Reliability
• Improved safety

The E-way Toll Rider motorcycle tag pouches are available from 4 August 2008.

E-way Toll Rider allows motorcyclists to safely access the cashless lanes on the M5 South West Motorway, and all other toll roads Australia-wide.

E-way has also produced a pouch that can be worn as an armband.

This is a new and safe way of installing an E-way tag onto a motorbike and will replace the current motorcycle card which is being phased out and will no longer be in use as of 31 December, 2008.

Mark Cooper from John Sample Automotive, designers of the E-way Toll Rider said today, "This Australian designed product provides a multitude of safety benefits delivered through eliminating the need to stop at toll booths or trying to hand hold electronic toll tags while riding through cashless lanes. Having an E-way Toll Rider tag installed on the bike will mean that riders can simply concentrate on riding safely. "

To find out more details, or to open an E-way account, contact our Customer Service Call Centre on 1300 555 833 or click here.

The following motorways have or will commence charging a Licence Plate Number Matching Fee (LPN Matching Fee) and a Licence Plate Number Toll Notice Fee. A working, correctly installed tag with sufficient account funds = no fee.
For more information please visit

All veterans or family members and friends who are wearing military medals will travel free on the M5 South West Motorway on ANZAC Day (Wednesday 25 April) this year.

Interlink Roads General Manager Rex Wright said, “The M5 Motorway is proud to honour our veterans and their family and friends by allowing free travel on the M5 to those wearing their medals on ANZAC Day. Medal wearers will need to travel through the cash lanes only in order for the toll to be waived.”